Returns & Exchanges Policy
At UVWXYY, we are dedicated to ensuring your satisfaction with our products. Our simple and hassle-free returns and exchanges policy is designed for your convenience:
Free Returns Within 30 Days
We offer a 30-day free return policy on all purchases. If you are not completely satisfied with a product, you can return it within 30 days of receipt. To initiate a return, please ensure that the items are unused, in their original packaging, and include any tags or accessories.
How to Return or Exchange an Item
- Contact Us: Reach out to our customer service team at service@uvwxyy.com or call us at +86 15617569479 to start the process. Please provide your order number and details about the item(s) you wish to return or exchange.
- Return Authorization: We will issue a return authorization and provide you with instructions on how to send the item(s) back to us.
- Shipping: Send the item(s) to our returns address:Return Address:Room 503, No.6, Alley 1, Xi'anxi Villa Street, Chang'an Town, Dongguan City, Guangdong Province, China
- Processing Your Return: Once we receive the returned item(s), we will process your refund or exchange as quickly as possible. Refunds will be issued to the original method of payment.
Exchanges
If you wish to exchange an item for a different size, color, or product, please follow the same steps as outlined above. We will do our best to accommodate your request based on availability.
24/7 Customer Support
Our dedicated customer support team is available 24/7 to assist you with any questions or concerns regarding returns and exchanges. Do not hesitate to contact us if you need further assistance.
Company Information
Company Name: Dongguan Jianghua Sports Technology Co., Ltd.
Business Address: Room 503, No.6, Alley 1, Xi'anxi Villa Street, Chang'an Town, Dongguan City, Guangdong Province, China
Legal Representative: Liu Yifang
Phone Number: +86 15617569479
Thank you for shopping with UVWXYY. We value your business and look forward to serving you again!